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Field Service & Clinical SpecialistSurgical

Branch · Theatre territory

Field Service & Clinical Specialist:Surgical

Theatre equipment: electrosurgery, anaesthesia workstations and surgical systems.

For: Surgical and theatre equipment distributors, manufacturers and service companies

Before you start: The Field Service & Clinical Specialist core track, or its baseline check at Medium or above

Start free: week 1 of a trackBook a demo for your team
Your mentor, a character in the trackRania MansourField Service and Clinical Applications Manager
Length
6 weeks
Time
About 4 hours a week
Levels
Easy, Medium, Hard
Certificate
Certificate of Completion
On your own
$199, 12 months
Field Service & Clinical Specialist: Surgical: Medical City, robotic theatre
Medical City · robotic theatre

The arc · 6 weeks · Theatre territory

What you'll be able to do

The job, done properly.

  • Install anaesthesia end to end
  • Teach energy and fire safety
  • Commission a surgical robot with honest findings
  • Commission scope reprocessing and fix stack faults
  • Support a customer through a theatre incident

The story

Crescent Medical Distribution's surgical portfolio: anaesthesia workstations, electrosurgery and lasers, a surgical robot and endoscopy stacks, for the Medical City theatres.

Rania MansourField Service and Clinical Applications Manager · your mentor (a character in the track)
“Four machines all passed their own tests; the faults were at the joins: a hose between wall and machine, an indicator between plant and theatre, a stack between the scavenging and the air intake, a library between pharmacy and pump.”

Inside the track

What you actually use, every week.

The real screens: My track, a step with your mentor, a simulation, your skills map and the certificate.

My track
My trackThe arc of 6 weeks, this week's case, your mentor and your next step, in Field Service & Clinical Specialist: Surgical's own colours.
A step with your mentor in the Device Lab
A step with your mentor in the Device LabThe step names what to look at on the real device, with hints that never give the answer away.Shown: Surgical Robot with Rania Mansour, this track's mentor
A simulation
A simulationReal hospital work in Medical City, scored and debriefed, at your level.
Your skills map
Your skills mapThis track's own competencies, from your baseline to mastery. They move only on evidence.Shown: a sample learner's progress
The certificate
The certificateA Certificate of Completion in the track's colours, with the work behind it.Shown: a sample for Ethan Clarke, a fictional learner

The arc

6 weeks, one running case.

Each week is one working shift: learn, see inside, do, work, think, check, reflect. Open a week to see its real steps.

Your territory, stop by stop

  1. Week 1Faults at the joins
  2. Week 2Energy and fire
  3. Week 3The robot in Theatre 2
  4. Week 4Scopes and the water nobody can see into
  5. Week 5Fire, then the air stops (boss week)
  6. Week 6The capstone
  1. Week 1Faults at the joins4.4 h

    The day surgery unit's four theatres.

    • DoCommissioning · Day-surgery anaesthesia20 min
    • See insideDevice Lab 11 · Anaesthesia Machine: where the waste gas goes10 min
    • WorkTheatre suite anaesthesia installation checklist15 min
    • LearnDevice Library · Anaesthesia Machine: Logistics, 'The gas infrastructure, which decides everything'10 min
    • + 8 more steps

    You make: Theatre suite anaesthesia installation checklist

  2. Week 2Energy and fire4.8 h

    A fire in the airway, and a theatre that wants the alarms switched off.

    • DoPatient Safety · Fire in the Airway20 min
    • See insideDevice Lab 50 · Electrosurgical Unit: return electrode over scar tissue10 min
    • WorkTheatre teaching sheet: return electrodes and airway fire15 min
    • LearnBlueprint ch12 · Lasers in Medicine15 min
    • + 11 more steps

    You make: Theatre teaching sheet: return electrodes and airway fire

  3. Week 3The robot in Theatre 24.1 h

    The hybrid theatre robot go-live.

    • DoCommissioning · Hybrid theatre robot20 min
    • See insideDevice Lab 1 · Surgical Robot: emergency conversion, team readiness10 min
    • WorkRobot commissioning record: stops and chases20 min
    • LearnDevice Library · Surgical Robot: Safety, 'The burn nobody saw'10 min
    • + 10 more steps

    You make: Robot commissioning record

  4. Week 4Scopes and the water nobody can see into5.2 h

    On-site scope decontamination and Room 3's rolling bars.

    • DoCommissioning · Endoscopy decontamination unit20 min
    • See insideDevice Lab 34 · Endoscope: one fitting feeding every channel10 min
    • WorkField case file: rolling bars15 min
    • LearnIllustration · Blueprint ch12: the endoscope5 min
    • + 12 more steps

    You make: Field case file: rolling bars

  5. Week 5Fire, then the air stops (boss week)2.2 h

    The worst day in theatres, with your company's equipment in both.

    • DoMaster Challenge · Fire in Theatre 320 min
    • See insideDevice Lab 50 · Electrosurgical Unit: monopolar circuit5 min
    • WorkIncident record and vigilance actions: theatre fire20 min
    • LearnDevice Library · Electrosurgical Unit: Safety, 'Equipment faults'5 min
    • + 7 more steps

    You make: Incident record and vigilance actions

  6. Week 6The capstone2.1 h

    Your surgical portfolio.

    • DoDevice Mastery · Surgery and Energy20 min
    • WorkCapstone presentation20 min
    • ThinkBMEssence · Device Intelligence 51: The Electrosurgical Unit Engineering Breakdown15 min
    • CheckWarm-up: retrieval from earlier weeks (spaced)8 min
    • + 5 more steps

    You make: Capstone

Proof

Only evidence counts.

A step is done when there is evidence: a simulation score, a saved work document, a passed check or a signed observation. Opening a page never ticks anything.

  • Before and afterThe same baseline check on day one and in the final week, scored per competency.
  • Mastery, not attendanceEach competency has a mastery threshold. Below it, the track routes you to the named remediation items and a re-check; a week cannot be ticked complete by opening items alone.
  • The audit packYour weekly work documents and capstones, ready for a supervisor, an employer or an inspector.

The certificate

BMEssentia Certificate of Completion: Field Service & Clinical Specialist, Surgical branch

It names the track and the level you completed. Your portfolio holds the work behind it.

  • All 6 weeks' required items done at the learner's level
  • At least 8 of 9 competencies mastered
  • Final check at or above the level's pass mark
  • Capstone at 3 or above on every criterion, signed off by the manager or professor (institutions) or AI-assisted rubric review (individuals)

A theatre system installation pack

Install and commission one theatre system (anaesthesia suite, robot or reprocessing unit) with every join checked, findings classified as stops or chases, and handover conditions.

Evidence it gives: Installation evidence for theatres.

A theatre team training session

Deliver and record a theatre team session on energy and fire safety or robot conversion, with task objectives and a check.

Evidence it gives: Training evidence for the theatre.

A theatre field case file

Document one theatre fault or incident end to end with the evidence, the cause, the fix and the vigilance actions.

Evidence it gives: First-time-fix and vigilance evidence.

Three levels

Easy, Medium or Hard.

A baseline check on day one places you, or you choose. The competencies are the same at every level; the support and the pressure change.

Easy

Baseline under 50%, or chosen · simulations at Foundation

Worked examples first; Foundation simulations; harder cases hidden.

Medium

Baseline 50% to 74%, or chosen · simulations at Practitioner

Practitioner difficulty; the rebreathing and robot injury cases shown.

Hard

Baseline 75% and above, or chosen · simulations at Expert

Expert difficulty, every case, timed boss week.

Ways to get this track

On your own, with a plan, or with your organisation.

Deep Dive

This Deep Dive

$199for 12 months

  • The track's lessons, labs and Medical City scenarios
  • The certificate when you finish
  • The track mentor: 100 questions for the track, more with credit top-ups
  • Or the Field Service & Clinical Specialist Full family: $799

General Essentia, the Studios and Design are not included. Subscribe within 30 days and what you paid counts toward your plan.

Start free: week 1 of a track

Premium · Pro

Included in Premium and Pro

$299a year with Premium

  • Premium: 1 active track family at a time, this one or any other
  • Pro: 3 active track families at a time, with heavy AI use
  • Or Premium at $39 a month; one-time tracks cost 25% less with Premium, 40% less with Pro
Get Premium

Organisation licence

Every track for every seat

  • Every track and product, and the dashboard
  • Enrol people or cohorts and follow their progress
  • Seats for a year, an academic year or a semester
Book a demoOrganisation prices

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FAQ

Answers before you start.

Anything else, write to the team and we answer directly.

Contact us

  • Yes. An organisation's licence includes every track, core and branch, with the Platform, Medical City, Essentia, the App and the dashboard. Your organisation enrols you on the track, and it appears under My track; there is nothing extra to buy.

Start free: week 1 of a trackRequest a demo