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Field Service & Clinical SpecialistImaging

Branch · Imaging territory

Field Service & Clinical Specialist:Imaging

CT, MRI, X-ray and ultrasound in the field: site planning, acceptance tests and image quality.

For: Imaging distributors, manufacturers and service companies; imaging specialists in workforce programmes

Before you start: The Field Service & Clinical Specialist core track, or its baseline check at Medium or above

Start free: week 1 of a trackBook a demo for your team
Your mentor, a character in the trackRania MansourField Service and Clinical Applications Manager
Length
6 weeks
Time
About 4 hours a week
Levels
Easy, Medium, Hard
Certificate
Certificate of Completion
On your own
$199, 12 months
Field Service & Clinical Specialist: Imaging: Device Lab, CT
Device Lab · CT

The arc · 6 weeks · Imaging territory

What you'll be able to do

The job, done properly.

  • Hand over CT and DR rooms on physics tests and dose
  • Hand over an MRI suite as a safety system
  • Commission an ultrasound fleet probe by probe
  • Troubleshoot image faults by geometry, frequency and swaps
  • Explain DWI, LGE and dose settings to a radiology department

The story

Crescent Medical Distribution moves you to its imaging division. Your territory's customers are the same Medical City hospitals, now for CT, MRI, digital radiography and ultrasound.

Rania MansourField Service and Clinical Applications Manager · your mentor (a character in the track)
“A CT image that looks fine can still be wrong in number or dose. Hand over with the water phantom's CT number, the noise, the CTDIvol against the display and the survey, and know every artefact's family by its shape.”

Inside the track

What you actually use, every week.

The real screens: My track, a step with your mentor, a simulation, your skills map and the certificate.

My track
My trackThe arc of 6 weeks, this week's case, your mentor and your next step, in Field Service & Clinical Specialist: Imaging's own colours.
A step with your mentor in the Device Lab
A step with your mentor in the Device LabThe step names what to look at on the real device, with hints that never give the answer away.Shown: Ultrasound with Rania Mansour, this track's mentor
A simulation
A simulationReal hospital work in Medical City, scored and debriefed, at your level.
Your skills map
Your skills mapThis track's own competencies, from your baseline to mastery. They move only on evidence.Shown: a sample learner's progress
The certificate
The certificateA Certificate of Completion in the track's colours, with the work behind it.Shown: a sample for Viktor Novak, a fictional learner

The arc

6 weeks, one running case.

Each week is one working shift: learn, see inside, do, work, think, check, reflect. Open a week to see its real steps.

Your territory, stop by stop

  1. Week 1The CT room at handover
  2. Week 2The magnet and its room
  3. Week 3The dose nobody sees
  4. Week 4A probe still makes a picture
  5. Week 5One scanner left before eight (boss week)
  6. Week 6Explain the images: the capstone
  1. Week 1The CT room at handover5.1 h

    CT 2 at Medical City Hospital: your first imaging handover.

    • DoCommissioning · CT room acceptance20 min
    • See insideDevice Lab 4 · CT Scanner: alignment laser out of calibration10 min
    • WorkCT installation handover test plan20 min
    • LearnMedical Imaging ch11 · CT System Designs15 min
    • + 10 more steps

    You make: CT installation handover test plan

  2. Week 2The magnet and its room5.6 h

    MRI 2 handover, and a zipper on MRI 1 after a bed strike.

    • DoCommissioning · MRI handover20 min
    • See insideImaging case · MRI-001 Acute ischaemic stroke (DWI, ADC, TOF)10 min
    • WorkMRI handover checklist20 min
    • LearnMRI Physics ch5 · MRI Site Planning15 min
    • + 14 more steps

    You make: MRI handover checklist

  3. Week 3The dose nobody sees4.7 h

    Room 4 go-live, and Room 3's burnt chest films.

    • DoCommissioning · Digital radiography room20 min
    • See insideDevice Lab 68 · X-ray: chest, supine10 min
    • WorkRadiographer handover sheet: AEC and exposure index15 min
    • LearnMedical Imaging Physics ch2 · Image Formation and Quality15 min
    • + 11 more steps

    You make: Radiographer handover sheet

  4. Week 4A probe still makes a picture5.3 h

    The ultrasound fleet go-live and two image complaints.

    • DoCommissioning · Ultrasound fleet replacement20 min
    • See insideDevice Lab 36 · Ultrasound: linear array, vascular and superficial10 min
    • WorkField troubleshooting file: the travelling stripe15 min
    • LearnMedical Imaging Physics ch5 · Ultrasound Transducers15 min
    • + 13 more steps

    You make: Field troubleshooting file and probe compatibility table

  5. Week 5One scanner left before eight (boss week)2.1 h

    The worst morning in imaging, with your name on both service contracts.

    • DoMaster Challenge · A polisher in the magnet20 min
    • See insideDevice Lab 4 · CT Scanner: tube arcing5 min
    • WorkService report and customer update15 min
    • LearnDevice Library · MRI: Safety, 'The quench, and the two failures'5 min
    • + 7 more steps

    You make: Service report and customer update

  6. Week 6Explain the images: the capstone2.3 h

    Your session with the radiology department.

    • See insideImaging case · MRI-051 Subendocardial myocardial infarction (late gadolinium enhancement)10 min
    • WorkSpecialist session deck for radiology20 min
    • ThinkBMEssence · Device Intelligence 1: The MRI Engineering Breakdown15 min
    • CheckWarm-up: retrieval from earlier weeks (spaced)8 min
    • + 7 more steps

    You make: Specialist session deck and recording

Proof

Only evidence counts.

A step is done when there is evidence: a simulation score, a saved work document, a passed check or a signed observation. Opening a page never ticks anything.

  • Before and afterThe same baseline check on day one and in the final week, scored per competency.
  • Mastery, not attendanceEach competency has a mastery threshold. Below it, the track routes you to the named remediation items and a re-check; a week cannot be ticked complete by opening items alone.
  • The audit packYour weekly work documents and capstones, ready for a supervisor, an employer or an inspector.

The certificate

BMEssentia Certificate of Completion: Field Service & Clinical Specialist, Imaging branch

It names the track and the level you completed. Your portfolio holds the work behind it.

  • All 6 weeks' required items done at the learner's level
  • At least 7 of 8 competencies mastered
  • Final check at or above the level's pass mark
  • Capstone at 3 or above on every criterion, signed off by the manager or professor (institutions) or AI-assisted rubric review (individuals)

Imaging installation and handover pack

For one modality (CT, MRI, DR or ultrasound), the complete handover pack the hospital's physicist and engineer accept: siting, tests with values and instruments, dose, safety conditions, training.

Evidence it gives: Imaging acceptance evidence; supports installation-time metrics.

A recorded specialist session for a radiology department

Deliver and record a 20-minute session on what the customer's scanners measure and how settings change dose and images, using the Device Lab and image cases.

Evidence it gives: Training evidence for the customer.

Imaging troubleshooting case file

Document one imaging fault end to end (real or simulation): the complaint, what travels with what, the frequency or geometry clue, the cause, the fix, the verification images and the customer communication.

Evidence it gives: First-time-fix evidence.

Three levels

Easy, Medium or Hard.

A baseline check on day one places you, or you choose. The competencies are the same at every level; the support and the pressure change.

Easy

Baseline under 50%, or chosen · simulations at Foundation

Worked examples first; Foundation simulations with the coach; hard-only cases hidden.

Medium

Baseline 50% to 74%, or chosen · simulations at Practitioner

Practitioner difficulty; rings and the MRI suite plan shown.

Hard

Baseline 75% and above, or chosen · simulations at Expert

Expert difficulty, every case, timed boss week.

Ways to get this track

On your own, with a plan, or with your organisation.

Deep Dive

This Deep Dive

$199for 12 months

  • The track's lessons, labs and Medical City scenarios
  • The certificate when you finish
  • The track mentor: 100 questions for the track, more with credit top-ups
  • Or the Field Service & Clinical Specialist Full family: $799

General Essentia, the Studios and Design are not included. Subscribe within 30 days and what you paid counts toward your plan.

Start free: week 1 of a track

Premium · Pro

Included in Premium and Pro

$299a year with Premium

  • Premium: 1 active track family at a time, this one or any other
  • Pro: 3 active track families at a time, with heavy AI use
  • Or Premium at $39 a month; one-time tracks cost 25% less with Premium, 40% less with Pro
Get Premium

Organisation licence

Every track for every seat

  • Every track and product, and the dashboard
  • Enrol people or cohorts and follow their progress
  • Seats for a year, an academic year or a semester
Book a demoOrganisation prices

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FAQ

Answers before you start.

Anything else, write to the team and we answer directly.

Contact us

  • Yes. An organisation's licence includes every track, core and branch, with the Platform, Medical City, Essentia, the App and the dashboard. Your organisation enrols you on the track, and it appears under My track; there is nothing extra to buy.

Start free: week 1 of a trackRequest a demo