Is this included in my organisation's licence?

Yes. An organisation's licence includes every track, core and branch, with the Platform, Medical City, Essentia, the App and the dashboard. Your organisation enrols you on the track, and it appears under My track; there is nothing extra to buy.

Can I take it on my own?

Yes, as a Complete track for $499 one-time, or as the Full family with its 3 Deep Dives for $749 ($1,096 bought one by one). One payment opens it for 12 months under My track: the track's lessons, labs, Medical City scenarios, the certificate and the track mentor (100 questions per track, more with credit top-ups). General Essentia, the Studios and Design are not included. Where a week asks for your organisation's own documents, you work from BMEssentia's sample hospital documents instead, and observed sign-offs become self-assessed with evidence.

Which level should I choose?

Easy, Medium or Hard. A short baseline check on day one places you, or you can choose. Easy starts with worked examples and the simulation coach; Hard is independent, interleaved and timed. The same competencies are assessed at every level.

What do I get at the end?

The BMEssentia Certificate of Completion: Senior Engineer, naming the track and the level you completed, and a portfolio of the real work documents you made along the way.

How much time does it take?

12 weeks, 3-5 hours a week, in items of a few minutes to about half an hour. Lessons, illustrations, checks, studios and reflections on a phone; simulations best on a laptop.

Which languages is it in?

Essentia answers and explains in English, Arabic and Chinese. The course lessons and the Device Lab are in English, and every track page is also in Arabic.

Senior clinical engineer · Core track · The Investigation Room

Senior Engineer

Become the engineer a department relies on: find root causes, lead investigations and recalls, stay ready for inspection and grow your juniors.

For: Capable clinical engineers stepping up to lead investigations, recalls, inspections and juniors.

Start free: week 1 of a track Book a demo for your team

Senior Engineer: Medical City, diagnostics floor — Medical City · diagnostics floor

The arc · 12 weeks · The Investigation Room

Your mentor, a character in the trackMarcus ChenFormer Head of Clinical Engineering, now regional

Length: 12 weeks
Time: 3-5 hours a week
Levels: Easy, Medium, Hard
Certificate: Certificate of Completion
On your own: $499, 12 months

What you'll be able to do

The job, done properly.

Leads a root cause analysis to system causes and actions ranked by the hierarchy of controls
Secures evidence and builds clock-reconciled timelines that survive challenge
Runs a fleet recall and a notice system in which no notice is lost and every asset closure is evidenced
Knows the reporting duties (FDA 21 CFR 803, EU MDR vigilance, MHRA Yellow Card) and reports on suspicion
Keeps the medical equipment programme inspection-ready and answers random evidence requests in minutes
Controls configuration, firmware, consumables and loans as part of the device

The story

BMEssentia Medical City Hospital. You have just been made Senior Clinical Engineer; your patch is the whole hospital, with Ward 7B, the ICU and the CCU at the centre of the quarter's events.

Marcus ChenFormer Head of Clinical Engineering, now regional · your mentor (a character in the track)

“Seniority is choosing what not to look at. In your first week, look only where a patient could be harmed this week, and write down what you do not know yet.”

Inside the track

What you actually use, every week.

The real screens: My track, a step with your mentor, a simulation, your skills map and the certificate.

**A step with your mentor in the Device Lab**The step names what to look at on the real device, with hints that never give the answer away.Shown: Defibrillator with Marcus Chen, this track's mentor

**A simulation**Real hospital work in Medical City, scored and debriefed, at your level.

**Your skills map**This track's own competencies, from your baseline to mastery. They move only on evidence.Shown: a sample learner's progress

**The certificate**A Certificate of Completion in the track's colours, with the work behind it.Shown: a sample for Daniel Okafor, a fictional learner

The arc

12 weeks, one running case.

Each week is one working shift: learn, see inside, do, work, think, check, reflect. Open a week to see its real steps.

The case board

Week 1The desk you inheritFirst-week risk briefing to the Director (one page)
Week 2Root cause, not blameRoot cause analysis with ranked actions
Week 3Evidence before opinionEvidence log and reconciled timeline
Week 4Faults that live between systemsCross-system fault report with the change control it needs
Week 5Configuration is part of the deviceConfiguration register and post-update verification procedure
Week 6The recallRecall action log and the ward communication
Week 7Notices nobody readNotice management procedure with an asset-linked tracker
Week 8Alarm safetyAlarm safety plan with profiles, owners and audibility measurements
Week 9Inspection readyInspection self-assessment and evidence index
Week 10Acceptance, lifecycle and the purchaseAcceptance checklist and tender evaluation note
Week 11Growing peopleA 90-day competence plan for one new technician, and a teaching session
Week 12Boss week: Everything at onceCrisis decision log and the post-incident report

Week 1The desk you inherit2.4 h
Week one in charge: a backlog of 140 overdue PMs, three open notices and an incident file nobody has closed.
- DoOperations Manager simulation: First week as head of clinical engineering25 min
- WorkPresent studio: the one-page Director briefing15 min
- LearnClinical Engineering ch. 4, lesson 1: Introduction to Clinical Equipment Management15 min
- ThinkBMEssentials video: Builder vs Operator, the two cognitive roles inside biomedical engineering17 min
- + 5 more steps
You make: First-week risk briefing to the Director (one page)
Week 2Root cause, not blame4.8 h
The Ward 7B heparin incident: the draft says 'nurse error'.
- DoPatient Safety simulation: The Ten-Fold Dose (as lead investigator)30 min
- See insideGuided learning, day 1: Volumetric infusion pump, checkpoints 24-37 of 7335 min
- WorkInvestigate studio: the heparin RCA20 min
- LearnClinical Engineering ch. 10, lesson 3: Case Studies: Analysing Past Device Recalls15 min
- + 10 more steps
You make: Root cause analysis with ranked actions
Week 3Evidence before opinion4.8 h
Three device investigations open in the same week.
- DoPatient Safety simulation: The Shock That Never Came25 min
- See insideGuided learning, day 1: Manual monitor-defibrillator, checkpoints 19-34 of 6640 min
- WorkInvestigate studio: the defibrillator timeline and evidence log20 min
- LearnIllustration: reporting and documenting safety incidents (Clinical Engineering ch. 6)5 min
- + 9 more steps
You make: Evidence log and reconciled timeline
Week 4Faults that live between systems5.2 h
The CCU and ICU: telemetry dropouts, late alarms and a bay three vendors blame on each other.
- DoTech Detective: Seventeen Minutes20 min
- See insideGuided learning, day 1: Bedside monitoring, checkpoints 29-46 of 7945 min
- WorkFault studio: the seventeen-minute dropout15 min
- LearnIllustration: a ventilator battery failure during transport, with network connections and alerts (Clinical Engineering ch. 6)5 min
- + 10 more steps
You make: Cross-system fault report with the change control it needs
Week 5Configuration is part of the device5.2 h
Three configuration failures in one month.
- DoPatient Safety simulation: Normal ECG25 min
- See insideGuided learning, day 1: Twelve-lead, checkpoints 29-46 of 7945 min
- WorkProcedure studio: post-update configuration verification15 min
- LearnInstrumentation ch. 8, lesson 2: Filtering, Denoising and Signal Enhancement15 min
- + 10 more steps
You make: Configuration register and post-update verification procedure
Week 6The recall3.2 h
The pump recall: 340 serials across the hospital and community.
- DoOperations Manager simulation: Infusion pump recall, 340 affected serials30 min
- WorkDocument studio: the recall action log20 min
- LearnClinical Engineering ch. 10, lesson 2: Steps in the Medical Device Recall Process15 min
- ThinkBusiness Mastery G.19: The Medical Device Post-Market Surveillance System15 min
- + 8 more steps
You make: Recall action log and the ward communication
Week 7Notices nobody read5.3 h
Two notices that never reached the devices.
- DoPatient Safety simulation: The Notice Nobody Read25 min
- See insideGuided learning, day 1: ICU turbine ventilator, checkpoints 23-36 of 6935 min
- WorkInvestigate studio: the notice system review20 min
- LearnIllustration: the medical device risk management lifecycle (Clinical Engineering ch. 14)5 min
- + 11 more steps
You make: Notice management procedure with an asset-linked tracker
Week 8Alarm safety2.9 h
The ICU and stroke unit alarm reviews.
- DoPatient Safety simulation: Silence in Side Room 425 min
- See insideDevice Lab 38, Cardiac Monitor: 'Restless, agitated patient'10 min
- WorkPresent studio: the alarm changes for nurses15 min
- LearnIllustration: cognitive ergonomics (Device Design ch. 6)5 min
- + 7 more steps
You make: Alarm safety plan with profiles, owners and audibility measurements
Week 9Inspection ready5.5 h
Five days to the survey; the insurer's findings are open.
- DoOperations Manager simulation: Electrical safety audit, the insurer's findings25 min
- See insideGuided learning, day 1: Electronic anaesthesia workstation, checkpoints 25-41 of 7445 min
- WorkDocument studio: the self-assessment and evidence index20 min
- LearnClinical Engineering ch. 12, lesson 1: JCI Standards and the Environment of Care15 min
- + 12 more steps
You make: Inspection self-assessment and evidence index
Week 10Acceptance, lifecycle and the purchase3.8 h
A smart pump tender, a donation and a refurbished batch.
- DoPatient Safety simulation: The Open Clamp25 min
- See insideDevice Lab 56, Infusion Pump: Free-flow protection and the Administration set10 min
- WorkBuy studio: the tender requirements with acceptance criteria20 min
- LearnClinical Engineering ch. 3, lesson 3: Understanding Life Cycle Cost Analysis15 min
- + 10 more steps
You make: Acceptance checklist and tender evaluation note
Week 11Growing people3 h
Four new graduates join the team.
- DoOperations Manager simulation: Four new graduates, competence before capacity25 min
- See insideDevice Lab 56: the Peristaltic finger assembly, used as a teaching stage10 min
- WorkTeach studio: your first lesson for the new technicians15 min
- LearnClinical Engineering ch. 5, lesson 2: Preventive Maintenance Protocols (teach-back)10 min
- + 8 more steps
You make: A 90-day competence plan for one new technician, and a teaching session
Week 12Boss week: Everything at once3.5 h
The longest weekend: a crisis night, then a death.
- DoMaster Challenge: Everything at once40 min
- WorkDocument studio: the post-incident report20 min
- CheckCheck: interleaved, under pressure15 min
- Your organisationYour hospital: present your capstone to your head of department30 min
- + 4 more steps
You make: Crisis decision log and the post-incident report

Proof

Only evidence counts.

A step is done when there is evidence: a simulation score, a saved work document, a passed check or a signed observation. Opening a page never ticks anything.

Before and afterThe same baseline check on day one and in the final week, scored per competency.
Mastery, not attendanceBelow-threshold competencies route to their named remediation items, then a re-check; automatic checks need a score or a saved output, not just an open.
The audit packYour weekly work documents and capstones, ready for a supervisor, an employer or an inspector.

The certificate

BMEssentia Certificate of Completion: Senior Engineer

It names the track and the level you completed. Your portfolio holds the work behind it.

All 12 weeks' required items done
Final skills check at or above the level's pass mark
At least 9 of 11 competencies at mastery, including Root-cause analysis and systems thinking, Incident investigation and evidence and Recall and safety notice management
Capstone graded 60 or above
For institutions: the head of department's sign-off of the capstone and the coaching observation (individual buyers: self-assessed with evidence, shown as such)

The Investigation: a root cause analysis that changes the system

Investigate a real device incident or near miss from your hospital (anonymised) from evidence to actions, and take the actions to the people who decide.

Evidence it gives: A completed device incident investigation with system actions and reporting records (equipment incident and reporting requirements).

Inspection Ready: the equipment programme evidence pack

Make your department's medical equipment programme inspection-ready: map the accreditation standards to evidence, trace notices to asset closure, verify configuration control and acceptance, remove immediate risks, and present a gap plan.

Evidence it gives: A self-assessment and evidence index for the medical equipment standards (JCI FMS / CBAHI / Joint Commission EC), traced notices and a dated gap plan.

The Next Technician: a competence programme for new starters

Design and start a 90-day competence programme for a new technician in your department, built on Ready Technician, with your hospital's devices, documents and sign-offs, and coach one person through the first four weeks.

Evidence it gives: A documented competence programme with observed sign-offs for technical staff (staff competency for medical equipment).

Three levels

Easy, Medium or Hard.

A baseline check on day one places you, or you choose. The competencies are the same at every level; the support and the pressure change.

Easy

Baseline under 50% · simulations at Foundation

Worked examples first, then guided practice. Simulations at Foundation difficulty with the coach on and marking as you go. Fewer cases per week (the extra and hard-only cases are hidden). Mastery thresholds 10 points lower.

Medium

Baseline 50% to 74% · simulations at Practitioner

Guided to independent: the standard track. Simulations at Practitioner difficulty, the coach hidden but available, the extra cases each week from the middle of the track, mastery thresholds as stated.

Hard

Baseline 75% and above · simulations at Expert

Independent and interleaved: every simulation at Expert difficulty, all extra and hard-only cases, stricter mastery thresholds (+5), and time pressure.

Ways to get this track

On your own, with a plan, or with your organisation.

Complete track

This track

$499for 12 months

The track's lessons, labs and Medical City scenarios
The certificate when you finish
The track mentor: 100 questions for the track, more with credit top-ups
Or the Full family with its 3 Deep Dives: $749 ($1,096 bought one by one)

General Essentia, the Studios and Design are not included. Subscribe within 30 days and what you paid counts toward your plan.

Start free: week 1 of a track

Premium · Pro

Included in Premium and Pro

$299a year with Premium

Premium: 1 active track family at a time, this one or any other
Pro: 3 active track families at a time, with heavy AI use
Or Premium at $39 a month; one-time tracks cost 25% less with Premium, 40% less with Pro

Get Premium

Organisation licence

Every track for every seat

Every track and product, and the dashboard
Enrol people or cohorts and follow their progress
Seats for a year, an academic year or a semester

Book a demo Organisation prices

Branches

Make it yours with a branch.

Each branch keeps the core track's shape and focuses on one area of work. Each is sold on its own as a Deep Dive, and all of them come in the Full family.

Branch · Senior Engineer

Incident & Recall Lead

In six weeks a senior engineer leads the hospital's device incidents and recalls: patterns found across cases, evidence secured everywhere it lives, recalls run across the whole estate, and reports every external body can rely on.

6 weeks · 3-5 hours a week

EasyMediumHard

Certificate of Completion: Senior Engineer, Incident & Recall Lead

Deep Dive · $199 · 12 monthsIncluded in every organisation licenceSee the track

Branch · Senior Engineer

Audit & Compliance Lead

In six weeks a senior engineer owns compliance: standards mapped to evidence, measurements that hold, data that can be trusted, contracts that deliver, building interfaces governed, and a board that understands the risk.

6 weeks · 3-5 hours a week

EasyMediumHard

Certificate of Completion: Senior Engineer, Audit & Compliance Lead

Deep Dive · $199 · 12 monthsIncluded in every organisation licenceSee the track

Branch · Senior Engineer

Team Lead / Mentor

In six weeks a senior engineer leads people: builds competence before capacity, plans cover, coaches, teaches clinicians at scale, keeps a just culture, and leads in a crisis.

6 weeks · 3-5 hours a week

EasyMediumHard

Certificate of Completion: Senior Engineer, Team Lead / Mentor

Deep Dive · $199 · 12 monthsIncluded in every organisation licenceSee the track

FAQ

Answers before you start.

Anything else, write to the team and we answer directly.

Yes. An organisation's licence includes every track, core and branch, with the Platform, Medical City, Essentia, the App and the dashboard. Your organisation enrols you on the track, and it appears under My track; there is nothing extra to buy.
Yes, as a Complete track for $499 one-time, or as the Full family with its 3 Deep Dives for $749 ($1,096 bought one by one). One payment opens it for 12 months under My track: the track's lessons, labs, Medical City scenarios, the certificate and the track mentor (100 questions per track, more with credit top-ups). General Essentia, the Studios and Design are not included. Where a week asks for your organisation's own documents, you work from BMEssentia's sample hospital documents instead, and observed sign-offs become self-assessed with evidence.

Start free: week 1 of a track Request a demo